Q: What if I don't have an email address?
Q: How long is a quote valid for?
Q: How far in advance can I get a quote?
Q: What if I don't know the date of my claim?
Q: What if I don't know the amount of my claim?
Q: What if the cause of my claim is not there?
Q: How many claims can I have?
Q: What are the exclusions on this policy?
Q: What are the standard excesses?
Q: Do you accept cheques or cash?
Q: What does public liability cover?
Q: What does employer's liability cover?
Q: What if I haven't got a business name?
Q: I'm not a Shop, Tradesman or Property Owner can I insure with Direct Line for Business?
What if I don't have an email address?
You will need to enter a valid email address to obtain a quote. If you do not have an email address you can still obtain a quote and buy a policy by calling us on 0845 303 1756. Calls may be recorded.
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How long is a quote valid for?
Your quote will be valid for 30 days from the day you receive it.
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How far in advance can I get a quote?
You can get a quote up to 30 days in advance.
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What if I don't know the date of my claim?
If you are unsure of the date of your claim(s) please contact your current or previous insurance provider to find out. Alternatively you can enter an approximate date and then contact us on 0845 303 1760 to amend your claims details with the correct information. Calls may be recorded.
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What if I don't know the amount of my claim?
If you are unsure what the amount of your claim(s) is please contact your current or previous insurance provider to find out. Alternatively you can enter an approximate cost and then contact us on 0845 303 1760 to amend your claims details with the correct information. Calls may be recorded.
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What if the cause of my claim is not there?
If you can not find the cause of you claim from the list provided, please contact us on 0845 303 1756 for help. Calls may be recorded.
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How many claims can I have?
You can provide us with up to four claims within the last 3 years. In the majority of cases we will be able to help, but our ability to provide a quote will depend on the information you supply. Unfortunately, if you have more than four claims we will not be able offer a quote
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What are the exclusions on this policy?
Please refer to the policy summary document where we detail the general exclusions. For more details please refer to your policy wording or call our customer services department on 0845 303 1756. Calls may be recorded.
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What are the standard excesses?
Your individual excesses will be found in the 'Your Summary' page when you have completed the quote details or alternatively please call us on 0845 303 1756. Calls may be recorded.
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Do you accept cheques or cash?
No, we only accept payments by direct debit and credit/debit cards. Cards that are accepted are MasterCard, Visa Electron, Visa, Maestro and Solo card.
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What does public liability cover?
This provides protection against your legal liability for death or bodily injury (other than to an employee) and / or loss or damage to third party property arising out of the operation of your business.
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What does employer's liability cover?
This protects you against claims for compensation from employees following injury for which you are legally liable
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What if I haven't got a business name?
If you do not have a business name then please enter your full name instead.
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I'm not a Shop, Tradesman or Property Owner can I insure with Direct Line for Business?
We only provide insurance solutions for Tradesman, Shop, Residential Landlord Insurance & Commercial Property Insurance at present. We are in the process of developing some additional products.
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